Privacy Policy
Effective date: November 12, 2026
Motiv Agency, LLC, doing business as Punch Garage (“Punch Garage,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit punchgarage.com, contact us, or interact with our business.
Information We Collect
When you contact us, request a consultation, or inquire about our services, we may collect your name, email address, phone number, company name, website, job title, project details, and other information you choose to provide.
Please do not submit sensitive personal information, such as Social Security numbers, payment card details, or medical information, through our website’s inquiry forms.
When you visit our website, our website infrastructure and measurement tools may collect information such as your IP address, browser type, device information, pages visited, referring website, and the date and time of your visit. Some information is collected through cookies and similar technologies.
How We Use Information
We use personal information to respond to requests, schedule consultations, prepare proposals, provide and manage our services, communicate about projects, and send marketing communications where permitted by law. We also use information to understand website activity, improve our services, measure marketing performance, prevent spam and misuse, maintain security, meet legal obligations, and enforce our agreements.
Cookies, Analytics, and Advertising
Cookies are small files stored on your device. Cookies and similar technologies help support website functionality and measure website and marketing activity.
We use Google Tag Manager to manage website measurement tags. Our website uses Google Analytics to understand how visitors find and interact with our website, including page activity and clicks on phone and email links. Google Analytics collects device, browser, and interaction information using cookies and similar technologies.
We also use Google Ads conversion tracking, including call-conversion tracking, to understand whether advertising leads to phone inquiries. These tools may use cookies, advertising click identifiers, and call-related information to attribute activity to an advertisement. Google call tracking may display a Google forwarding number.
Learn more about how Google uses information from sites that use its services and review Google’s Privacy Policy. You can use the Google Analytics opt-out browser add-on or manage Google advertising preferences through My Ad Center. These controls have different scopes and do not necessarily stop all measurement.
You can also adjust your browser settings to block or delete cookies. Blocking cookies may affect website functionality, and browser settings may not control every tracking technology.
How We Share Information
We may disclose personal information to service providers and contractors that help operate our website and business, including hosting, email, scheduling, customer relationship management, analytics, advertising measurement, and technical support providers. Google receives information through the measurement tools described above and handles it under its applicable terms and privacy policies.
We may also disclose information to professional advisers; when required by law or reasonably necessary to protect rights, investigate fraud, or address security concerns; in connection with a proposed or completed merger, acquisition, reorganization, or sale of business assets; or when you authorize us to do so.
Marketing Communications
You can stop receiving marketing emails by using the unsubscribe link provided in an email or contacting hello@punchgarage.com. Opting out does not stop communications needed to respond to your requests, provide services, or manage an existing business relationship.
How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and meeting legal obligations. Retention periods depend on the type of information, our relationship with you, and applicable requirements.
Information Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices and Rights
Depending on where you live and which laws apply, you may have rights to request access to, correction of, or deletion of your personal information; obtain a copy; or limit certain uses and disclosures, including opting out of sale, sharing, or targeted advertising where applicable.
To make a request, email hello@punchgarage.com. We may need to verify your identity before completing a request. We will respond as required by applicable law, subject to permitted exceptions. Where applicable law provides an appeal right, you may contact us at the same address to appeal a decision regarding your request.
Third-Party Websites and Services
Our website may link to or include content from third-party websites and services. Those providers have their own privacy practices. Review their privacy policies before providing information or using their services.
Information We Handle for Clients
When we handle personal information on behalf of a client while providing marketing or website services, our handling of that information is governed by the applicable client agreement and legal requirements. If your request concerns information you provided to one of our clients, please contact that business directly.
Children’s Privacy
Our website and services are intended for businesses and adult users. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact us so we can investigate and take appropriate steps.
Changes to This Policy
We may update this Privacy Policy as our practices or legal requirements change. We will post the updated version on this page and revise the effective date. We will provide additional notice when required by law.
Contact Us
For questions about this Privacy Policy or a privacy request, contact:
Motiv Agency, LLC, doing business as Punch Garage
2320 Walbert Avenue
Allentown, PA 18104
Email: hello@punchgarage.com
Phone: 484-686-0699
